Something has changed
When I first started with them it worked fine. I contacted them and we had a couple of consultations. Lately, I can't get through I tried 2 weeks ago and it would tell me there's a 90 min wait time, but after waiting over an hour, the chat ends. That happened twice. It wasn't a huge emergency, so I ignored it. This week my girl has diarrhea, and I've been trying for 3 hours to get through.. on the app, on the internet... Same thing it just holds.