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SCWC CommunityOutreach

United States

1 Reviews
7 Reads
0 Useful

1 review

NJOY

A Good Company

My sister is 78, on disability and seldom leaves home. She asked me to get her an Njoy device and 7 boxes of the double pods of tobacco. I was in Baton Rouge so I stopped at a Cirkle K. The products were behind the counter so I asked the Clerk for an NJoy device and 7 boxes of the double pod boxes of tobacco. and I paid for them. When I open the bag there were 7 boxes of the Menthol. I told the clerk they were the wrong products, The clerk told me once the sale is made, they cannot change it. I asked for the manager and the manager said the same thing. I asked for a district manager and was told the number was on the window. I called and left several messages. I waited for 2 hours as I did not want to leave the property. Finally, I left, and I contacted NJoy. The next day I am contacted by NJoy and told they would take care of it. The next day I am told they will give me a refund. 2 days later I have my refund. That was a week ago . . .I still have not had ANY contact from Circle K

2023-03-04