Vpost lost my expensive package.
It's been 11 days but still no news or update on my parcel. I tracked the parcel it has been delivered to my Vpost USA address on 24 Feb. Now is 7th March, 11 days has passed. Both the company that sold the item to me and the courier service had stated my parcel is delivered to Vpost. Vpost must have lost my item. My item cost about SG$800. What's the point of using a USA Vpost address if they ensure the safety of your parcel and lost your package. Called Vpost Hotline for 2 times and emailed Vpost for 3 times. Officer kept telling me to wait. They cannot locate my parcel at USA Vpost. This is very frustrated and dissapointing on Vpost service and reliability. If Vpost cannot retrieve my parcel I will stop using Vpost service for my future purchase. It made me lose my trust on Vpost oversea. I should have engaged UPS, FedEx or DHL for my oversea order which are more trust worthy.