Quick Response - Super Helpful
I got a note from my management team that I may need to migrate my podcast to a platform that could do monthly billing (my current one does not) but I didn't know what that looked like or how it would work, so I reached out to Podbean and asked that question and within minutes had received an answer with a link and instructions on how to go about doing that seamlessly! I got a couple of follow-up emails inquiring if my question had been adequately resolved and every interaction was prompt, courteous and super helpful. I haven't made the jump yet (the behind the scenes accounting discussions are ongoing at the time of the writing of this review), but if it turns out that I have to migrate - I will definitely be coming to Podbean!