Incorrect sizes shipped
I ordered an item in size medium, but I received a size large at home. I returned the item to the store, where they completed an online order to exchange the item for a medium. Unfortunately, that second order also arrived at my house as size large. They handled the return at the store. Clearly, there is an issue on the warehouse and inventory tracking side, but all representatives I interacted with where friendly and responsive, so it was handled appropriately. But it was a bit tedious from a customer experience perspective and ultimately I did not attempt to purchase the item again, which I was disappointed to not be able to receive.