Gave me a number on a spam list and charged me for it
This platform is a good idea in theory, but the customer support is terrible. They assigned me a phone number that was already on a spam call list, resulting in 100+ spam calls per month. Despite me complaining for two months straight and threatening to cancel, they told me there was nothing they could do — and still planned to charge me for the call overages I racked up because of their mistake. The fix was simple: change my phone number. Instead, they just marked the calls as spam and kept the charges. I'm trying to cancel my account but they are making it extremely difficult and I will be disputing these charges with my bank.