Would give minus stars if possible
Would give minus stars if possible! Booked a hotel room through them, we had one night refunded but agoda didn't want to give back the money for 1 night they wanted to keep some of it. We complained and each time they brought the figure down and threatened if we continued to complain they would keep the money for the room. They even changed the currency at one point, we payed in pounds but they changed the currency to Chinese currency. Eventually got our refund after 2 weeks of emailing and arguing but £5 short of what the hotel refunded us. In my book this is theft and we won't use them again, they are owned by Expedia so they have also lost we will use a different booking company from now on