Customer service
I purchased the rapid radios a few months ago. I really enjoy them. They work very good. I had some questions about renewal for the year and called the company. I talked to Abigail. She was very helpful on answering my questions and taking care of an issue, I had questions about the service fee every year. I had no problem contacting them. She also advised if I had any questions just to give her a call. I consider Customer Service very good on this product.