Prompt, friendly & reassuring
This was/is my first time ordering with Zapaka and as I haven't yet received my purchase, this review is of the after sales service I received from Phoenix. The promptness of each response to my questions was impressive, especially as it was out of hours! Phoenix showed professionalism, patience and thoroughness, giving me full & helpful information which put my mind at rest that I am dealing with a good online shop (online shopping isn't usually my thing so I needed reassurance). Thank you Phoenix, I hope the rest of my experience matches your excellent service ethic!