PRPRISM Tech Private Limited★★★★★
A Horrible Experience
I recently made an order for a system 3 Aircon from Prism+ and what followed was an absolute nightmare. After receiving an email confirming my order, I was informed that I would be contacted within 48 hours to schedule a site survey appointment and arrange for installation. Little did I know that this was the beginning of my frustration.
A week went by, and I heard nothing from Prism+. Feeling anxious and concerned, I made numerous attempts to contact them through their website, email, WhatsApp, and even phone calls. To my dismay, all I received were empty promises to wait patiently as they pushed my case to their aircon specialists, who assured me that I would be contacted the next day. However, each passing day brought disappointment as no one from Prism+ bothered to reach out.
To make matters worse, no site survey appointment has been arranged thus far. It seems that Prism+ excels only in marketing their products but utterly fails when it comes to fulfilling their promises and providing proper customer service.
This entire ordeal has left me feeling frustrated, ignored, and deeply dissatisfied with Prism+. Their lack of communication, broken promises, and inability to take action have made this an incredibly horrible experience. I would caution anyone considering doing business with Prism+ to think twice and avoid the disappointment I have endured.
In conclusion, Prism+ may excel in marketing, but their abysmal customer service and failure to follow through on commitments make them a company to steer clear of.
2023-05-10Helpful 1
OFOFFEO★★★★★
I recently signed up for the lifetime…
I recently signed up for the lifetime package on Offeo.com, and I must say that I regret my decision. The limited features were disappointing, and the customer service was even worse.
I tried to get a refund, but to my dismay, Offeo did not respond through their customer service email or their desktop app. I had sent them an email on Thursday, but I did not receive a reply until Tuesday, which was already a long wait. I even tried to reach out to them through their Facebook page, and that was the only time they finally replied.
To add insult to injury, Offeo.com advertised having Shutterstock, but on the first day of signing up, there was some issue with Shutterstock that rendered it unusable for days! I tried to speak to customer service, but it took them another 2-3 days to get back to me with a reply, which was no more than a dismissive response that they were "dealing with the issue". It took a whopping 5 days before I could finally use Shutterstock!
The worst part of my experience was the terrible customer service. It was as if my complaint didn't matter to them at all. It was frustrating and time-consuming to try and get in touch with them, and I was left feeling disappointed and unsatisfied.
Overall, I would not recommend Offeo.com to anyone. The limited features and poor customer service are not worth the money. Save yourself the trouble and look for a different online video maker that can provide better service and more value for your money.
2023-04-13Helpful 1
