Next level customer service!
I am currently traveling out of the country on vacation and I had a couple issues with some of the watches I recently auctioned. One was a defaulted buyer that Grailzee was quick to step in and reauction the watch. The other was a watch that upon collection by the service center required a service (perhaps damage in shipment). The team stepped in to get a quote, notified the buyer who still wants the watch, and have been communicating with me the entire time. I wish I had this level of support from other sales platforms. Thank you Frank and the entire GZ team!