Same experience
Same experience. Ordered product in November for Christmas gift. Multiple emails with a fake tracking number. Responded to emails with canned text reply about how they were contacting the courier abs to be patient. On Jan 2nd I filed a complaint with PayPal and submitted my documentation trail. They also offered a settlement of the $38 overcharge and to"keep the product". I refused the offer since there was no product to keep. On January 9th paypal got a communication with a new shipping number using 17 track and the product was supposedly just then shipping from China ( even though I had multiple phony emails doing it had shipped over s month ago). PayPal settled the claim in my favor and I was refunded the full amount. I am still receiving updates but if anything arrives, and that's highly doubtful, I'm sure it will be garbage and not at all what was promised.