So far Rapyd has not deserved a single…
So far Rapyd has not deserved a single star from me. Since they took over from Neat in March, I have been unable to use my money. Rapyd’s "support" team does not solve problems, they specialize on writing apologies and announcing solutions, which never come. Neat was cost-free, functioned well and was customer oriented. Rapyd takes high fees while not allowing me to use my money. I start asking myself if this is just my bad luck or the Rapyd business model? I hope, they can do better, but I am not very confident they will.