STAY AWAY; If there were a ZERO that is what they…
If there were a ZERO that is what they would get. Unable to speak with anyone who could help for over 30 hours when I needed to explore an immediate need for a change. Ended up having to just buy another ticket elsewhere. Agents continually gave out false information, was told the following response timeframes at one point or another: 1 hour, 5-6 hours, 2 hours, 1 day, 1-2 days. 30 hours is unacceptable.