Vasa Fitness gives the impression of…
Vasa Fitness gives the impression of being a friendly place and uses banners to encourage new customers to sign up. However, only after signing the contract do you discover that freezing or cancelling your membership incurs additional fees. There is also a mandatory annual fee of $59.99. I waited over five hours for a callback, and on top of this, when they called me back, they put me in the queue for an additional 30 minutes. Furthermore, the customer service is extremely rude. The gym is always overcrowded, with everyone fighting for access to the equipment. I definitely do not recommend this chain. My husband and I certainly won't be coming back.