The dress that never arrived
Ordered a dress and accessories for my fiancée for our wedding, hasn't show up well past when we were told they would have it there only to find our order wasn't even going to show up within a months time of when they said it would arrive, so we wouldn't have the dress until after the wedding. I guess they lost our package in transit somehow, and now we have to find an alternative since this service was not even close to dependable... The customer service is also horrendous and very unhelpful, we've had multiple inquiries only to be told after a few attempts that they don't even know where the package is at. It currently has been 15 days since the last update on tracking of the shipping process and currently looking to get a refund since we won't be receiving the product in time for the event it was ordered for..