Excellent help from customer service
I want to let the people who buy and are about to buy the wonderful miramate products are in good hands. Especially customer service (by the person of Anna) who helped me out when my big magic did not work the way it should be. By asking the right questions and asking for short videos how I installed the device. They found out that the main device wasn't working properly. Within a week I received a new one. And now everything works fine. I am happy to have this wonderful machine and mat and use it every day. My friends experience excellent results. I want to thank Anna for her professional and kind help.