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Hank E.

United States

1 Reviews
3 Reads
0 Useful

1 review

BendPak

NO CUSTOMER SERVICE IS 100% CORRECT

NO CUSTOMER SERVICE IS 100% CORRECT! Went on the website, purchased the lift I wanted, and they charged my credit card. A week goes by, I get an email that the lift they sold me is discontinued. Tried to up sell me for an additional $1600.00. I asked for a refund twice, nothing. Finally, after two phone calls and an hour on the phone, I was told a refund would happen within 7-10 days. We shall see. No one I spoke with was helpful or apologetic, or tried to work anything out. Customer rep was too busy going to lunch to take my call or email me back.

2023-05-17