I have been using mail.com for years!
I have been using mail.com for years. I have been using it for my personal e-mail for many many years since 2010. I had all my info in there and used the on-line office. 2 years ago I lost access to my account and was never able to get back in. I was upset. There was a loss of access to the phone number so I lost all that info. So I opened a new account and this time I made sure all my info, contact information and recovery info was up to date and all rock solid. Then last week I got block by some automation thing on my ISO App. It said to contact customer service. I called and since I do not have paid service they could not help me. So I sent a message on the contact form. I got a message to reply with some info. I did and have not gotten no reply. I have a few things going on. The 1st is it is the middle of hiring season for the next school year, I have 100 applications out to schools with this e-mail listed as my contact. I am in the middle of applications and interviews with several schools as well as I have much business tied to this account. I have no access to info and documents I need for jobs, personal business, immigration, banks and my travel next week. This blocked issue has cost me a lot of time and hassle. As well as money. This blocked access will cost me not just a few job offers. But cash money to the toon of $1,000 of dollars and hassle with my travel next week! I am in the process of after over a decade and 1/2 with them. Switching to another e-mail provider. My company that I work for who also uses there service for there company e-mail provider will be canceling there services as there paid service expires. I would not recommend there service to anyone. It may work well when it does, but when it goes wrong you will be screwed. The hardest part is not having just access to the emails. But also the info/documents I have stored in there cloud server as well as in the on-line office they have, which I cannot access at all.