Needs binning
I've just had a bad experience with Fansells. I ordered a custom one, 50 x 50, to start with it arrived folded, which they said larger ones had to be. It was so bad it had formed a pleat in the fabric, it took a lot of strength between my husband and myself to pull it apart so we could weigh it down. It was one with slippery glue, the drills just weren't aligning properly. The worst was to come, the picture was a head and shoulders of a young girl with a very ginger cat. The drills for my granddaughter's face were largely the same as the cat. Fansells dismissed it, they said it was the machine. She is a very pale white girl. They said to finish it and stand back to view it. All very well but her bedroom doesn't allow to stand that far back. I'm not finishing it, it will be binned. It's put me right off diamond painting. I haven't done any for over a fortnight. That's not like me. I will never use Fansells again and definitely won't be recommending them