They welcome spammers
I maintain a number of VPS' through a number of providers, and periodically (less often than I should) run these through RBL checks. Usually, not that big of a deal, but with Racknerd, it's a pain I ran across 2 specific blocks this evening on one IP. Not from that IP itself, but a range of IP's. Having dealt with this (with other providers) before, I know how to get it addressed. Simply contact the team and have them remove the IP from the list. Unfortunately, with Racknerd..... Well, they refuse to even clean up their network. Their responses indicate that they aren't going to do anything about it "Hello Tom, We cannot maintain the RBL list of all our networks and ASN as a hosting provider. The network are utilized by the end customers with ton of VPS hosted in the main node, We cannot manage each of them, That's the reason we sell unmanaged VPS servers. We have already provided a solution by migrating your VPS server to a different host node. That's the only solution we can offer" By their own admittance, this company refuses to gain control of their network. They refuse to properly secure things so that customers don't have to deal with rejected mail. Their "solution"? Move somewhere else. This is not a "professional" company at all ---edit---- Nice cut and paste reply that ignores the point entirely. Your company allows for and accepts abuse and spam. You do NOT 'do everything you can' to block it. You simply welcome it.