Missing items, no response
I have sent their customer service address info(at)empressmimi.com multiple emails in the last 7 days about missing items from my New Years Sale orders. I did not get a response about any of my messages, and I'm still missing these items. I have been a high paying customer for a year, but I canceled my $100 a month subscription and will not be shopping their site anymore because I'm still missing a full set, 2 accessories, and a bundle that I paid for on January 4th.