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Jay Gabriel

Switzerland

1 Reviews
2 Reads
0 Useful

1 review

DHgate

Horrible Customer Service experience

I Ordered on the 26.07.2026 the seller kept on postponing the shipping date saying "3 days till the warehouse ships your shoes, please close the dispute u opened in order for us to ship the items" when i closed the dispute i couldnt reopen one. dhgate istn willing to help me out even tho i clearly havent received the item and even the seller admits to it in the chat log. I never go tmy shoes and the seller isnt shipping them. Dhgate advertises with insurance however they never support the buyer when he actually needs help. this was my second time something like this happened on dhgate. i totaly do not recomend ordering from dhgate. DhGate is a FRAUD website... pls pls don't buy anything... irresponsible customer service and fraud sellers listed... DHGATE IS A FRAUD, I LOST MY MONEY

2026-08-25