Unprofessional Support & Shady Billing System
I intended to use a discount code, but their system processed the payment automatically before I could even enter it. When I complained, a support agent named "Amy" sent me a tiny, blurry screenshot of my usage log that was completely unreadable and irrelevant to the billing error. They completely ignore user intent and treat professional creators with zero respect. Is the support team even human, or just a poorly programmed AI? If you care about transparency and fair billing, stay away from DomoAI. This is a matter of trust, and they have failed miserably.