DomoAI is a complete AI animation platform for video generation and creative workflows. Instantly turn any text, image, or video into anime, realistic, or artistic visual content.Whether you're transforming static images or enhancing videos, DomoAI offers over 30 unique styles—including anime, realistic, and artistic aesthetics. Users can generate content based on reference images or text prompts, enabling diverse, customizable outputs. Built for content creators, individual filmmakers, and small businesses, DomoAI provides an intuitive workflow tailored to both creative and commercial needs.
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Is DomoAI legit?
DomoAI (domoai.app) has a 1.9 out of 5 rating on OK.one, based on 33 user reviews collected here. It is listed under Media & Publishing and its reputation is poor. 70% of reviews are 1 star, a relatively high share; The business has replied to 92% of negative reviews; 21 of them were added in the last 12 months. Last updated 2026-10-24.
The refund I was expecting to get processed has gone beyond the 7-15 day wait time and I have received the refund as promised by domoai and each time I message them about my refund I get excuses now it's a issue with their system which I don't buy as it's coming upto almost a full month when I first contacted them about my refund and now I feel like that they are purposely fobbing off all those who requested a refund to avoid paying out what's owed
I signed up for an annual subscription to improve my skills, intending to create various types of content (including NSFW). I realized too late that NSFW content was excluded—having been able to generate it before subscribing. The big problem is the filter, even content depicting space battles, World War I scenes, or anime-style battles is almost systematically rejected (sometimes a prompt works, yet when I reuse the exact same one, it gets rejected). The good point is than i asked for a refund and a cancel of my subscription, the staff contacted me and we find a agreement.
Reply from DomoAI2026-09-20
Hello,
Thank you for taking the time to share your feedback with us. We are truly sorry for the frustrating experience you have had, and we sincerely apologize for the lack of response and for any confusion our policies may have caused.
First, we would like to kindly clarify that we are unfortunately unable to support NSFW content on our platform. We understand this may be disappointing, and we are sorry for any misunderstanding this may have caused.
Second, regarding the space battles, World War I scenes, or anime-style battle content you mentioned — if you occasionally see prompts being rejected, it may be due to IP infringement issues, or it could be caused by other factors. To determine the exact reason, we would need to check the specific Post ID.
Finally, we are currently processing customer emails in order, and we are truly sorry for the delay in getting back to you. However, we will generally reply to your email within about 1–3 business days. Please rest assured that we will definitely look into your case, do our best to help, and provide you with a resolution and compensation plan as soon as possible.
We truly appreciate your patience and understanding, and we are sorry again for the experience you have had.
Best,
DomoAI Customer Service Team
You say you never supported NSFW content officially, but i know as well as you, that is a lie. Your website was LITERALLY marketed as such on Google. This is the one AI model I would use, either for NSFW or regular content. I just made another account to continue using the service after a long complicated issue with my original account, which you guys have still not refunded me. Now I find out I paid 40 bucks for you guys to change up and act like you are saints. Absolutely ridiculous. Never recommend this BS.
Reply from DomoAI2026-09-16
Hi,
Thank you for reaching out, and we're truly sorry for the frustration this has caused. We understand why this situation is upsetting, and we want to address each of the points raised directly.
On the refund for the original account:
We want to get this resolved. Could you please provide:
The email or UID of the original account
Once we have that, we'll check the payment status in our backend and follow up with a concrete answer — including whether a refund can be issued.
On the $40 payment just made:
Could you also let us know which plan/order this was for? We'll review it together with the above and let you know what options are available.
Once we have the details above, we'll make sure this gets properly looked into.
Thank you for your patience, and we're sorry again for the experience.
Best,
DomoAI Customer Service Team
I kept my promts and reference images as simple as possible, but the relax mode generations are simply unusable. it just generates what it feels like. Completely random stuff will appear on your screen lol. Canceled my subscription
Reply from DomoAI2026-08-25
Dear Customer,
Thank you for sharing your experience — we really appreciate your honesty, even though it's tough to hear.
We're genuinely sorry that Relax Mode didn't deliver what you expected. That's not how it should work, and we completely understand why you'd feel frustrated.
Would you be willing to share more details with us at [email protected]? We'd like to take a closer look at what went wrong and make things right for you — whether that means fixing the issue or providing proper compensation.
We truly hope you'll give us a chance to improve your experience.
Best regards,
DomoAI Customer Support Team
Misleading currency pricing and dark pattern billing - SCAM!
I am extremely disappointed with Domo AI. I made a purchase from Taiwan. The pricing page only showed a "$" sign without specifying whether it was USD or TWD. Operating from Taiwan, it is completely reasonable to assume the localized price was in New Taiwan Dollars (TWD 840).To make matters worse, the moment I clicked the button, it instantly charged my credit card without ANY payment confirmation page or currency warning. This is a predatory dark pattern.I immediately canceled my subscription on the very same day, took screenshots of the unused credits as evidence, and emailed their customer support to demand a full refund. I have NOT used a single credit. However, the support team has completely ignored my emails. Stay away from this platform!
Reply from DomoAI2026-08-04
Hi,
We’re sorry that this experience has been so frustrating for you.
Clear pricing and currency information are important, especially for customers purchasing from different regions, and we appreciate you bringing this to our attention.
Our team has reviewed your case carefully and has contacted you multiple times with available resolution options. Since this involves payment and account details, we can’t discuss the specifics publicly, but we do want to continue helping you. We’re also reviewing how currency information is displayed so we can make the checkout experience clearer for users in different regions.
Please reply to our latest email from support, or contact us at [email protected], and we’ll keep working with you to find the best possible solution.
Thank you for your patience.
Best regards,
DomoAI Customer Service Team
Their engine rejects a lot of requests that aren't even close to being over any line. Then you get the message 'input content violation', and no result. SO I GET NOTHING, BUT THEY STILL CHARGE ME FOR IT EACH TIME.
Reply from DomoAI2026-06-09
Hi there,
We sincerely apologize for the frustration you've experienced. First, we want to make it absolutely clear that DomoAI maintains a strict policy against NSFW content, and we do not support its generation under any circumstances. However, we understand that our AI content filtering system can sometimes be overly sensitive, mistakenly flagging perfectly safe prompts as an "input content violation." We are actively working to improve its accuracy.
More importantly, it is never our intention to deduct your credits for blocked requests. Could you please send your account UID to our official email at [email protected]? We will review your generation history, ensure that every single credit deducted by mistake is fully refunded to your account, and also provide you with an appropriate compensation plan.
We apologize again for the inconvenience and look forward to hearing from you.
Best regards,
DomoAI Customer Service Team
I intended to use a discount code, but their system processed the payment automatically before I could even enter it. When I complained, a support agent named "Amy" sent me a tiny, blurry screenshot of my usage log that was completely unreadable and irrelevant to the billing error.
They completely ignore user intent and treat professional creators with zero respect. Is the support team even human, or just a poorly programmed AI? If you care about transparency and fair billing, stay away from DomoAI. This is a matter of trust, and they have failed miserably.
Reply from DomoAI2026-05-20
Dear Creator,
First and foremost, we want to sincerely apologize for this frustrating experience. You are absolutely right to be upset, and we completely own this mistake.
We have thoroughly reviewed your case and discovered exactly what went wrong. Our support agent, Amy, made a genuine human error during the verification process. She accidentally cross-referenced another user’s usage log with yours, which led to the incorrect screenshot and the unjust denial of your refund.
We assure you, this was not a malicious attempt to deny your request or an automated AI response, but rather a regrettable oversight by our team. We deeply respect professional creators and prioritize transparency, and we clearly fell short of that standard here.
We have already initiated the full refund process for your account, as your 1,525 credits were indeed completely unused. It may take a few business days to reflect on your statement, depending on your bank.
We are currently retraining our team to ensure usage logs are verified with complete accuracy going forward, so no other user has to go through this.
We are truly sorry for the stress and the feeling that your trust was broken. We hope this resolution shows that we do care and are committed to making things right. If there is anything else you need, please reply directly to the email thread, and a senior manager will handle it personally.
Best regards,
DomoAI Customer Service Team
I like the service a lot but I dont like that I cant use it anymore becaue you dont take paypal or discover. If that ever becomes available, I will be back as a customer. Cheers!
0 zero stars would be better. It is not useful and it is not free. It so censored that you can't make any video. If you contact them, no answer.
Reply from DomoAI2026-04-24
We’re sorry that the current moderation is making things difficult for you. To keep our community safe, we’ve recently stepped up our review process. We know it can feel restrictive right now, but it was a necessary step to fix some old issues with the system. For any technical troubles or questions that aren’t about the policy, please just give us a shout at [email protected] or on Discord. We’re working hard to find that perfect balance between your creative freedom and safety.
With the recent updates and restrictions this platform is totally garbage now. You can't do anything now. I've been using this app for a few months and before the restrictions it was great but now it's unusable. If you're looking for something without limitations look else where. I bought a one year subscription to this app and now I can't even use it the way I like. Will not, I repeat, WILL NOT BE RENEWING. What a waste of money. Bring back the old version.
Reply from DomoAI2026-04-24
Thanks for reaching out, and we really appreciate you being an annual subscriber. We want to be totally open with you: DomoAI was never meant to support NSFW content. In the past, our filters weren’t as strong as they should have been, which is why things might feel different now that we’ve upgraded our moderation. We can’t really go back to the unrestricted version, but these changes are key to keeping the platform running globally. If you have concerns about your subscription, please talk to us through our official channels so we can help.
I’ve used the site now for two months. During the first month, there was almost no limit to the content you could create. Recently, they changed their terms of service and now they have some of the more strict guidelines with regard to keywords. In my opinion, this has stifled all artistic creativity. Buyer beware if you’re looking for limitless creation this is not the site for you! I will not be renewing my membership.
Reply from DomoAI2026-04-24
Hi Scott, thanks for sharing your passion for art. We’re with you on the importance of creativity! Our goal has always been a professional space, and NSFW content just hasn’t been part of that vision. We know the previous inconsistency in our moderation might have sent a mixed message, but we’re just closing those gaps now. It might feel like it’s stifling things at first, but we’re doing this so we can focus on better tools for all kinds of artistic styles. We’d be honored to have you explore some new directions with us.
There is no option to cancel the subscription. The button is hidden.
Reply from DomoAI2025-12-23
Hello, you can find the Cancel button on your profile page. If the button is not visible, it means your subscription has already been successfully canceled.
i just wanna be honest in this review! the ai is really good dont get me wrong but it can use some polishing and also idk if the price for tokens is justified! also they do host lots of giveaways weekly but its a chance to win so if you really wanna use the ai for yt use or anything like that you're gonna have to pay! long story short, I think the app can use polishing and the price for tokens(both to create and buy) should get lowered!
Reply from DomoAI2025-12-11
Dear Valued Customer,
Thank you very much for your feedback. We truly appreciate you taking the time to share your thoughts with us. Our product team is actively working on improvements, and we hope to better meet your needs soon.
No commission payout, account terminated, zero support
I joined this project’s affiliate program and generated legitimate commissions. However, the project did not pay my commissions as promised. Worse, they terminated my account without a clear explanation or convincing evidence. I reached out multiple times via email to request clarification and payment, but received no response. This is unprofessional and lacks transparency toward affiliates. I strongly advise others to avoid promoting this program to prevent wasting time and effort.
Reply from DomoAI2026-04-24
Thanks for the feedback. We want to be clear that we value all our partners and always pay for legitimate, compliant work. If an account is flagged, it’s usually because of a violation of our terms, but we’re always happy to double-check and explain why. Please send your details to [email protected]. Our team will look into it and give you the answers you need to clear this up.
Got my first paycheck at 267.89 USD as an affiliate after a trending post. Easiest money ever hahaha. Just a tip: add the link on a funny image that you video generate and viola!!!
I promoted this project as an affiliate and generated valid commissions, but they never paid me. After that, they locked my account without a clear reason or any solid evidence. I emailed them multiple times to ask for an explanation and request payment, but they did not reply at all. This experience has been extremely disappointing and not transparent. I strongly recommend that others avoid doing affiliate marketing for this project to prevent wasting time and effort.
Reply from DomoAI2026-04-24
We appreciate you speaking up. At DomoAI, we try to be as transparent as possible, and we strictly honor payouts for all compliant partnerships. Locked accounts are generally the result of non-compliant activity, but we’re committed to looking into disputes and explaining the situation clearly. Please reach out to [email protected] with your details so we can review your account and work toward a solution.
A Fast and Easy AI Tool for High-Quality Video Creation
DomoAI is a remarkable and user friendly AI video suite that truly understands the needs of creators. It seamlessly transforms my text prompts into beautiful animations, making the process feel effortless and with its impressive abilities in style transfers and lip-sync avatars, also it delivers polished, commercial ready results that can make a real difference in my projects. It’s designed to save my valuable time, allowing me to focus on what i love most creating.