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United States

1 Reviews
4 Reads
1 Useful

1 review

Sears PartsDirect

Fraud, avoid them!

I ordered a part on May 28. I was promised delivery on June 3. I never received tracking info. On June 3 when i did not receive the part, I contacted them via their AI chat. It promised me an update within 3 days. I never received an update. After June 7, I requested an update every day, and every day, I never received an update. They make it impossible to contact them. I want a refund, but the AI chat just tells me that it cant do that because it is waiting for an update. It's a fraud. They stole my money. I have opened a dispute with my credit card company.

2026-06-10Helpful 1