This is my honest review of Jaison…
This is my honest review of Jaison e-bikes. I have purchased 3 of them. So my wife and I purchased the EB7 2 white ones. Mine was stolen right off of our bike rack. Hers she rode for less than a year and it quit working. It was just over a year. Guess what jaison said they couldn’t do anything. I kept trying to work with them and they warrantied the motor I had to pay for shipping ok fair enough they are taking care of their customer. I bought there hunter x. May of 2025 I have 1061 miles on this bike. The battery is malfunctioning. After going back and forth I was told by the phone customer support no worries your batter will be replaced under warranty after she put me on hold to research everything. Then I get an email stating it isn’t under warranty but they are willing to give me a 60.00 dollar discount from a 599.00 dollar battery. The bike was 1400.00. I keep this bike in the garage which is insulated ride it only on Pavement and of coarse it still looks brand new with only 1k miles on it. I have friends who have lectric hey bike and perraro. All of these have over 3 k miles within 2 years and have no issues. Why does jaison have so many issues with there’s I do not think jaison takes care of there customers any longer and I wouldn’t buy another jaison bike if you paid me to. Buyer be ware it will only last a year if your lucky. 2 bikes both have issues. I feel bad I recommended this company to my friends and Neigbors. Luckily my Neigbors don’t ride there’s otherwise they would have issues as well.
