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Hannah

United States

1 Reviews
4 Reads
0 Useful

1 review

Baltic Børn

Poor quality, customer service, and return policy

I ordered two dresses. The fit was good for both and they were pretty, but the quality was awful. The fabrics felt like SHEIN quality (but they were over $100 each). Both had loose threads. I washed both exactly as specified. One of the dresses wound up with many long, loose threads all over. One was almost a foot long! I contacted them. They said there was nothing I could do because I already washed the dress. I would have been satisfied with exchanging it for the same dress. I wasn’t even trying to get my money back. After I told them that I would never buy from them again and I felt that they were charging high prices for items I could have gotten from a SHEIN type website for 1/3 the price, they offered me a coupon code for my next purchase. I declined because I will not be a repeat customer.

2025-04-28