I would give zero points if this would be possible!!!
Terrible customer experience, misleading discount links, and undue pressure ... I normally do not leave negative reviews unless a company’s behavior is truly unacceptable. Unfortunately, my experience with Wellness Nest has crossed that line. I have never experienced such a frustrating and unprofessional process with any online retailer. For over a week, I dealt with: – Items stuck in my cart (including a book that could not be removed) – Inconsistent and misleading communication from the customer support team – Unusable discount links and codes that simply redirect to the website without applying any reduction – Pressure to leave a 5-star review in exchange for any resolution – Repeated excuses and workarounds instead of a real, functional solution – A non-functioning checkout After a full week of issues, Wellness Nest offered a 50% discount code as compensation. The link did not work, and they claimed it could not be combined with the BOGO promotion — which is false, as WELLBEING20 works alongside BOGO, proving that a 25% or 50% discount code is technically possible. This excuse was used repeatedly instead of providing a proper solution. All links and codes provided — including the so-called 50% “Trust Pilot Review 50%” link — are unusable. Customer support, including Adela personally, repeatedly attempted to redirect me to non-working links, offered manual order creation as a workaround, and applied undue pressure to provide a 5-star review. It is clear they were aware from the start that I wanted a proper BOGO DEAL Black Friday order, yet nothing was done to accommodate this. The continued misrepresentation of public codes as “personal” and insistence on links instead of real, usable codes is unacceptable. This review is factual, uncompromising, and fully transparent. It details every technical failure, misleading claim, and inappropriate attempt to extract a positive review. The lack of accountability and functional solutions from Wellness Nest, including Adela’s personal involvement, is shocking for a company that presents itself as a premium wellness provider. I cannot recommend Wellness Nest based on this experience at all.