Stay away from this place
A friend used this place so I figured I'd try it. Due to my work hours I decided to book a unit online. I was booking at the 555 Trethewey Dr location. Online it showed a unit which was 5x5x8 25sq ft for $6.24 a week. This was a bonus price. So I went ahead with it. After I paid for it and got a email it noted. The unit was $12.47 a week. $29 admin fee. $24 door lock. Then tax comes out to $75.63 To say I was shocked was putting it mildly. Yes I was pissed and called them right away. Told them to cancel the unit. The guy had to put me through to a woman who was not nice at all. She started going through all the fees and I really did not want to listen to that, she kept going with her explanation no matter I kept telling her to stop and just refund my payment. She kept pushing so yup ny now I'm even more pissed and telling her I dont want to hear it just refund my money. She yelling for my card number then went on about lecturing me again. I hung up on her and figure I will go to the unit and speak to someone. She calls me back loosing it. Starts screaming at me so I hung up again. She calls back still screaming if I want my money back. But she's still freaking out so I cant get a word in there to give her the card number. Shes yelling about me not getting the admin fee back. Not sure why no admin did anything for me. Maybe its admin fee for being stupid enough to want a unit there. Thats juat a cash grab. She finally yells out the last 5 digits and asks if that is the number I said yes and she hung up. No admin fee should be charged. The person inputting the info it's their job to do that. Cash grab. Unbelievable experience.