Good Product, Bad Service
Good Product, really bad customer service experience... Ordered a Snapmaker 2.0 Dual Extrusion 3D Printing Module online from Amazon for a great price. advertised as new , not used, not refurbish, not second hand anywhere on the advert. Got the ordered, box previously opened, box said 2.0 Dual Extrusion 3D Printing Module, when opened, Single head! What? Made a complaint email, Jasmine Xie returns with, pictures of my order with big red arrow pointing to some # on my order like that means anything and stating we could give you 10% off a new one! LMAO, absolutely not fulfill the order at the price that was sold for! waiting for next email, we will see, this may be the end of me and Snapmaker