Thiefs, their system suck's, and they don't refund your money.
I've paid 105 pounds for pet sitting on the 29th of July. No service was provided and until today 11 of august my money hasn't been refunded. I've sent several screenshots of my bank statements showing that the money was taken out of my account and every day they tell me they will look into it, but still they don't refund my money. It is really disgusting this company, I want my money back.