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Melisa Ramirez

United States

1 Reviews
1 Reads
2 Useful

1 review

BetterLegal

I have used their service to set up my…

I have used their service to set up my LLC and I thought everything was going fine until I saw an unknown charge on my credit card. I didn’t receive any invoice, or receipt about this charge and whenever I tried to contact their customer service, they have not once picked up the phone. I’ve called more than 15 times, left multiple messages, left emails and nothing. Anytime I try to access my account (I have to reset my password) the website tells me “my reset link is invalid”. So I basically have no way of going into the account to see what the charge was about. I am so frustrated and annoyed at their customer service, just because of this I would never recommend this to anyone.

2023-07-14Helpful 2