Great Bike at a good price
For a company operating out of China, they shipped my bike fairly quickly. The only thing that made me worried was that they had to hand off the package from their native shipping merchant (SF) to Fedex and Fedex wasn't providing any updates to their tracking, so it looked like it was stuck at the Chinese port, but to my surprise, it showed up at my door on the expected delivery date that SAVADeck had originally estimated. The box came without damage, but upon opening it, I noticed the protective wheel caps all fell off and my rear derailleur was too snug against the side of the box, causing the derailleur hanger to bend inward and the paint had rubbed off. I was pretty disappointed that I wasn't able to use the bike after assembly due to the bent hanger. Gary, the customer rep at Savadeck, was always very response to my questions and requests. Though I think some things got a bit lost in translation, he was mostly helpful and was able to ship me a rear derailleur hanger and a touch paint tool right away. I was able to take a quick trip around the block and I can say that this is a fantastically built bicycle. Though there are some minor manufacturing flaws here and there, the bike itself rides great and they seem like a business that's trying to do the right thing and provide decent competition against the overpriced brand names. Anyway, I think they deserve about 4.5 stars. I wish the bike was perfectly shipped and flawless, but I still love the bike. One other minor note is that their website wasn't fully updated when I made my purchase, so what I received wasn't quite what was pictured on the site. The decal colors were silver instead of black, but those were minor cosmetic details. Not sure about how it'll be in the long term, but I'm fairly confident it'll last with some minor maintenance.