This service is difficult to deal with…
This service is difficult to deal with it best as they want you to speak with an AI assistant, whose results are questionable and best even when asking to get a case escalated. I have also found that when calling into the 800 number and speaking with someone it seems that there is confusion about previous conversations and we can’t seem to get things handled efficiently. For me, it would be better just to deal with my general practitioner for the medication as he knows my health better than they do.