this is the worst courier company I had…
this is the worst courier company I had ever encountered. Parcel is supposed to arrive around 4th September and I still had not received it after more than a month. NinjaVan's own tracking showed that it had been handed over to them on the 3rd September. Checked with ninjavan multiple times and they kept saying they will check and update back 2 - 3 days later but there was NO update and I have to keep texting them to check and they keep giving me the same stupid excuse. NinjaVan. You can't even track and locate a parcel and you refuse to declare it lost in your care. I had already paid for the product and you don't even dare to assume responsibility. I really pity your customers.