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Terry Spinks

United States

1 Reviews
4 Reads
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1 review

Viewrail

POOR CUSTOMER SERVICE AND BAD PRODUCT

POOR CUSTOMER SERVICE AND BAD PRODUCT. Order stair treads for our model home we built. After just 1 month after installation I started to see cracks on both landings. Called to ask them to send someone to fix them and was told because we had stained them and not them the warranty was void. There was never anything in writing in their ads or instructions that says we could not have our stain person stain them. Buy from someone local that will stand behind their product.

2025-03-12