Upgraded and paid counter
Upgraded and paid counter. Rep who assisted me when picking up the vehicle was awesome. Bmw x5 had navigation issues. Android auto issues. Brought the vehicle back and the rep who was assisting me was not helpful. Blaming my phone. I have a galaxy s24. She was telling navigation is not something they provide. If I wanted to swap out my vehicle that I would have to pay again. Suggesting to deal with it or pay more. I did get some help when I called. So thank you for that. I feel that the rep should have taken care of getting me into a vehicle that was fully functioning. And not try to sqeeze me for more money. Make sure if you rent from sixt that your vehicle is fully functional before leaving.