Terrible experience
Ordered Nov 22 and by Christmas, only received half the order for one of my gifts. Tracking didn't work. When I contacted customer service I at least received a reply. They said at one point it was in the warehouse and wouldn't be received in time for xmas. I went back and said I wanted the order canceled, and they came back and said it couldn't be canceled because it had "shipped". They need to be honest up front on their shipping timing... and that it will ship directly from China.