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Reginald Benson

United States

1 Reviews
6 Reads
1 Useful

1 review

Yelp

Lost my confidence!

Wonderful breakfast - cooked to individual order from a menu. HOWEVER - BIG HOWEVER: This place completely closes at night. There is no one running the show. If you have an early flight - you're screwed because although they will check you out early. The elevator is locked up from 1 to 7 AM. 1. You can check out early. However a. The elevator is locked up from 1 - 7 AM. b. SO IS THE STAIRWELL ON THIS 12 Story Building. Note, I didn't check any other floor, but the stairwell door on the second floor, yes from the inside, was locked. I would strongly suggest the legal enforcement officials of the Building Standards Act and the Fire Service Act of Japan check this situation out. This situation means there is no way for you to leave the hotel to catch an early flight. We discussed this concern with the mgt and they said they would send someone in ("a girl") to unlock the elevator, allowing us to get our bags out of the room and leave in at 5 AM which is what we wanted. The hotel staff acted as though it was really unusual for them to have people that needed to check out early. Really? No one stays there that needs to catch an early flight? I could hardly believe it! Like I said earlier, they had to make a special arrangement for "a girl" to come in and let us out. By this time they had lost my confidence, I was supposed to stay in limbo the entire evening and night and hope the "girl" makes it in. There was no relaxation in that thought, so I checked out availability in the Sansui, a sister hotel, and moved my wife, my eight pieces of luggage and myself there, just so I could relax a little before my long journey back to the States the next day.

2026-05-25Helpful 1