Atrocious- Layer after layer after…
Atrocious- Layer after layer after layer of self indentification (check your email; we have sent you a text; do you have your Gov Gateway ID etc, etc etc) and then dead ends. 'Have you got your Gov Gateway ID to hand?' I find it and enter it and the password- 'this Gateway ID hasbeen deleted as you haven't used it recently'. 'Try another way? NI number - entered with password that was remembered by my Iphone 'Sorry, that password doesn't match' Shall we call you?' 'Yes' 'average wait time 20 mins. I entered passport info (security chip) last week to get into DVLA. BUTyou cannot get into the Pensions site using this 'you only need to do it once', service because Pensions don't have it yet!!!!!! Kafkaesque is an overused description but here we are. I only wated to find out my Dtate Pension projection ffs.