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Günter G

Germany

1 Reviews
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1 review

Creality

Creality K1 defekt

Diese Email hatte ich vor Tagen und noch eine weitere Erinnerung geschrieben, keine Reaktion. Sehr schlechter Kundenservice. Werde wohl paypal bemühen müssen. Dear ladies, Gentlemen, I'm a big fan of Creality so I have the Ender 3 series and an Ender 5 S1. 3 days ago I bought and received the Creality K1 with great pleasure. It looks very good and the first prints went without any problems. As of today I am very disappointed. It no longer prints, the display shows the following error message "Key 2253". If I perform a reset, the message is gone, but this message comes back. I also noticed that I received a printer from the first batch. Extruder and the hotend are still the old parts. The print bed is totally crooked on the graphic representation, a tolerance of over 1 mm. The serial number is: 50000 11847 D523EB JR FCC ID: 2AXH6-K1 I hope you can help me so that I can enjoy the K1 print again. Many thanks for your help. Best regards

2023-08-16Helpful 1