What made me choose Grimfrost again?
There are a few reasons I am choosing Grimfrost again: 1. After being a customer for a while, I got a problem in the website that did not let me see the rewards page. I got in contact with the Grimfrost support team to see if this is solvable. After two weeks of work from both sides, we got the system to work again. Now I am able to see and use the rewards. 2. After placing an order it was not shipped within two weeks. I contacted the support team and asked if everything was okay with the order or not. I got a reply that the item is out of stock, however, we came to an agreement to send a different item of similar cost. 3. After these struggles they offered a gesture of goodwill- 30 euro discount code as a compensation of the problems that occurred on their end. I have never been more satisfied with the support and the quality of products.