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Ley

United States

1 Reviews
4 Reads
0 Useful

1 review

Original Grain

Very poor customer service

First a promotion of 50.00 off orders of 500 was offered but was not processed with my order, even after I requested it, some AI chat box kept stating it had no promo codes available at this time and I keep getting refered to by someone else's name and not by my name under whick the order was made. The product did come in a timely manner and looks nice enough. But when you can't refer to your custome by their name but someone else's because you are using AI instead of people to conduct your customer service you are not going to go very far with your company. And to offer a promotion and then not give it will also eventually end your company.

2026-03-03Verified