Worst customer service EVER
Worst customer service ever. Like seriously. Even worse than cable and cell phone companies! The customer service is pretty much non-existent. I did get one email after complaining several times but it was useless. Took me a month to get my order and then the Mod 200 came WITHOUT BATTERIES! Too bad to because I love their product, works great and lasts forever but this experience REALLY sucked. Go to a brick and mortar store if you want to get their products