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Mars Hydro

MARSHYDRO-FC6500

Purchased a Marshydro FC-6500 and it has become faulty and stopped working completely within the 12 month warranty period I have emailed them received a reply asking for photos of transformer and power source so I sent them that was over a week ago have emailed them every day since still no reply think it’s very unprofessional to ignore and not honour your warranty policy for customers who always use you probably something simple like a faulty transformer would of been happy for a new one to just be sent out rather than to be ignored it’s left me it a real mess with things not happy

2024-10-06