The reason they are terrible at keeping…
The reason they are terrible at keeping appointments is because they schedule your appointment without knowing who will do it. They think that anyone can assemble any item that is sold. They only pay out about 15% of your payment to the installer. The installer is told when to go to your house, expected to deliver, assemble, dispose of packaging, dress appropriately, own, insure, license and maintain there own vehicle, own there own tools & cell phone, have there own health insurance and liability insurance. Then installers are expected to pay fees for using an ap that they require. There is also a fee for collecting a check from them. This is why people dont show up on time to your house!