No Customer Service whatsoever
1. Hotline: - messages are in poor English, barely understandable - endless navigation through menus that end up in hanging up on you out of nowhere 2. Digibot: - useless, only offers most basic options 3. Message to customer service officer: - I ask for the 10th time not to receive postmail letters for incoming transfer notifications, I prefer e-notifications. reply: these letters are to notifiy you of incoming tranfers. Topic closed, I have to redo it all hoping I reach someone that can read and understand a message. - message system takes 5 attempts to upload a file “did not pass antivirus check”. Well the 5th time it passed it apparently. Worst CS ever seen for a bank