Liars and trash customer service.
I placed an order with them on the 18th, and four days later on the 22nd it still hadn’t processed or shipped, so I emailed them asking them to cancel my order and refund me. That request was ignored, instead I got an email saying my item had been shipped but it wasn’t. The tracking number they gave me didn’t give me any info because the package had not been scanned into any system, It just sat there for another day and didn’t ship out till the 23rd. Again, I asked them to cancel my order before the items were even shipped and they ignored me, that’s professional. Everything else I order online usually gets processed and shipped same day, Vaporfi can’t manage to ship something till 5 days after. Their website said free shipping, I have a screen cap of that. Yet I got charged $12.98 for shipping. I’m worried that the products I want to are coming out of some weirdos garage or something. I have no idea if this is a legit business. And now Vaporfi is requesting more info from TrustPilot because of my review. I have screenshots of everything.