Great customer service
I've ordered the Ulanzi MA30 Carabiner-Mounted Phone Tripod on mid of October. Royal Mail had mess it up and gave it to some random person which I don't know who they are. Fortunately Eyre is very helpful and managed to send me another one and I finally got it! The product looks great and solid. The tripod stand very stable even with a phone on it, consider it's light weight and compact size, I would say it is a very good product.